Privacy Policy
Jivika Enterprises processes information necessary to operate the Jivika Wellness website, customer accounts, orders, support and—where activated—partner applications and business systems.
Information We May Process
- Identity and account information such as name and email.
- Order, shipping, billing and payment-status information.
- Support requests and communications.
- For partner applications: KYC, PAN/address evidence, bank verification, sponsor and agreement records where legally required.
- Technical data such as device/browser, security logs and cookies required to run the service.
Purposes
Account security, order fulfilment, support, fraud prevention, compliance, partner administration, payouts after activation, analytics and service improvement.
Sharing
Data may be shared with necessary processors such as hosting, payment, shipping, communication, KYC, accounting or compliance providers under applicable controls.
Jivika AI
General chatbot questions may be processed to provide website help. Do not submit passwords, payment credentials or unnecessary sensitive personal information to the AI assistant.
Your Requests
For privacy-related requests, email [email protected].