Shipping & Delivery Policy
Jivika Wellness displays available delivery options, charges and serviceability during the ordering process when the shipping integration is active. Orders are processed after payment verification and availability checks.
Dispatch & Tracking
When an order is shipped, the available tracking reference is shared through the configured customer channel. Delivery estimates are indicative and may vary due to courier, location, weather, public holidays or operational conditions.
Address & Serviceability
Customers are responsible for providing a complete deliverable address. Orders that cannot be delivered may be handled as RTO according to the active commercial policy.
Support
For shipping help, use Jivika AI for general navigation or email [email protected] with the order reference.